Privacy Policy
This Privacy Policy (“Policy”) governs the manner in which promptanswers.ai (“Company,” “We,” “Us,” or “Our”) collects, uses, stores, shares, and protects the personal data of individuals (“You,” “Your,” “User”) who access or use our website and services. By using the website or services of promptanswers.ai, You consent to the data practices described herein, and acknowledge that you have read, understood, and agreed to be bound by this Policy.
All terms refer to the offer, acceptance, and consideration of any payment or usage necessary to provide the services offered by the Company to you in an appropriate manner, for the express purpose of meeting your needs with respect to promptanswers.ai’s services, in accordance with, and subject to, the prevailing laws of India. Any use of the above terminology, or other words in the singular, plural, capitalized, or gendered form, shall be interpreted as interchangeable and as referring to the same.
This Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising under this Policy shall be subject to the exclusive jurisdiction of the competent courts at Ahmedabad, Gujarat, India.
1. Definitions
The terms defined below shall have the meanings ascribed to them in this Policy:
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• “Services” mean all services provided through the platform including AI model access, data queries, downloadable reports, user dashboards, and premium search functionalities.
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• “AI Models” refer to integrated third-party services such as ChatGPT, Gemini, and others made available on the promptanswers.ai platform.
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• “Personal Data” means any data relating to an identified or identifiable natural person, including but not limited to name, contact details, account data, and usage activity.
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• “Applicable Law” means Indian data protection legislation (e.g., Information Technology Act, 2000 and SPDI Rules), GDPR (if applicable), and any global data protection norms binding on the Company.
2. Information We Collect
We collect the following categories of information:
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A. Information You Provide to Us
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• Account Registration Information: Name, email address, password, and other identifiers when you create an account.
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• Chat Inputs: Content, prompts, and other data you input into any AI Model through our platform.
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• Feedback & Support Queries: Any correspondence with us, including messages sent through helpdesk or contact forms.
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B. Information Collected Automatically
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• Usage Data: Pages accessed, queries submitted, timestamps, session duration, features used, and other analytics.
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• Device & Browser Information: IP address, geolocation, device identifiers, browser version, operating system.
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• Cookies & Similar Technologies: We deploy cookies to personalize content, analyze trends, administer the site, and collect demographic information.
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For more information on how we use cookies, please refer to our Cookie Policy which forms an integral part of this Privacy Policy.
3. Types and Use of Cookies
We utilize different categories of cookies:
• Essential Cookies: Required for authentication, session management, and ensuring core functionality of the platform.
• Performance & Analytics Cookies: Enable the measurement of traffic patterns and user behavior to improve platform usability.
• Preference Cookies: Remember your language settings, theme choices, and other preferences.
• Marketing Cookies (if applicable in future): May be used for targeted marketing, subject to obtaining your prior consent.
You can control or delete cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling essential cookies may impair the full functioning of our services.
Where required by applicable laws, we obtain your consent before deploying non-essential cookies.
4. How We Use Your Information
Your data is processed for the following purposes:​
• To provide and maintain the platform, AI integration, and related services;
• To track your query history, credit usage, and generate usage summaries;
• To personalize user experience and deliver AI model comparison reports;
• To enhance system security, fraud detection, and misuse prevention;
• To send non-promotional service-related communications;
• To comply with legal obligations or enforce our terms and conditions.
5. Premium Features and Data Implications
Premium users may access enhanced features that involve extended data collection and storage, including but not limited to:
• Web Search Integration: Real-time searches that interact with external sources.
• Deep AI Analysis: Engagement with multiple third-party AI APIs (e.g., ChatGPT, Gemini, Claude, etc.).
• Downloadable Reports: Logs of your search history, AI interactions, and system- generated analytics.
These activities may involve data transfers to and from integrated third-party providers, who are governed by their respective privacy practices.
6. Data Retention
• Chat & Search History: Retained only when logged in and deleted upon permanent account deletion.
• Account-Related Information: Retained as long as the account remains active or unless deletion is requested and processed.
• Credit & Usage Logs: Maintained for at least 12 months for auditing, billing, and report generation.
7. Data Sharing & Third-Party Disclosure
We do not sell your personal data. However, your data may be shared with:
• Authorized Service Providers: Cloud service providers, analytics vendors, security partners.
• Third-Party AI Model Providers: For processing your inputs through external APIs
• Legal Authorities: Where required under applicable law or in response to lawful requests.
• Business Transfers: In connection with mergers, acquisitions, or restructuring.
Each third-party processor is subject to appropriate contractual safeguards to ensure data protection obligations are met. In accordance with applicable data protection laws, we ensure that any third parties we work with implement appropriate data protection measures and handle your personal data only for the purposes agreed upon. We do not control these third parties’ data practices and are not responsible for their compliance.
We recommend reviewing the privacy policies of these third-party providers to understand how they manage your data. We also ensure that your personal data is shared with third parties only with your consent or as required by law. The privacy practices of third-party AI providers are governed by their own policies. You are advised to review their privacy terms before use.
8. International Transfers
Your data may be processed on servers located outside your home jurisdiction, including in countries that may not provide the same level of data protection. Where required, we implement Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms.
9. Security Measures
We adopt robust organizational and technical safeguards, including:
• Encryption in transit and at rest;
• Access control based on least-privilege principle;
• Network firewalls and anti-intrusion measures;
• Periodic security assessments and vulnerability scans.
Despite our best efforts, no digital platform can guarantee absolute security. In the event of a data breach, we will notify users and regulators in accordance with applicable law.
10. Your Data Rights
Depending on your jurisdiction, You may exercise the following rights:
• Right to Access: Obtain confirmation of whether we hold your data and request a copy.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your personal data, subject to lawful retention obligations.
• Right to Data Portability: Request export of your data in a machine-readable format.
• Right to Withdraw Consent: Revoke your consent at any time for non-essential data processing.
To exercise these rights, please write to us at: support.tech@lenditt.com
11. Account Deletion Process
Users may request deletion of their account via the Discovery platform. The process includes:
• Submission of a deletion request using the registered email address.
• Verification via a One-Time Password (OTP).
• A 14-day grace period allowing cancellation of deletion.
• Permanent erasure of account data upon completion of the retention window.
12. Children’s Privacy
Our services are not intended for minors under the age of 13 (or higher age as per applicable local laws). We do not knowingly collect or store data of minors. If such data is inadvertently collected, we shall delete it upon discovery or valid request.
13. Legal Basis for Data Processing
We process personal data under the following lawful grounds:
• Consent: For activities such as marketing or use of analytics cookies;
• Contractual Necessity: For the performance of our obligations to you;
• Legitimate Interests: In enhancing our services and safeguarding our platform;
• Legal Compliance: For fulfilling obligations under applicable laws.
14. Changes to This Policy
We may revise this Policy from time to time to reflect legal, technical, or operational changes. Material updates will be communicated via email or platform notifications.
Continued use of our services following such changes constitutes your acceptance of the updated Policy.
15. Contact Us
If you have any questions, grievances, or wish to exercise your rights under this Policy, please contact us at support.tech@lenditt.com
Reference: Cookie Policy
This Privacy Policy is to be read in conjunction with our Cookie Policy, which provides detailed information on the types of cookies we use, their purposes, and how you can manage your preferences.