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Refund Policy

1. No Refund Policy for Digital Services
At Promptanswers.AI (A product of Lenditt Innovations & Technologies Pvt. Ltd.) we do not provide refund Due to the nature of our services — which provide instant access to AI-generated content, tools, and insights — all purchases are final and non-refundable. This includes, but is not limited to:

  • Subscriptions (monthly, annual)

  • One-time purchases of digital tools or credits

  • Pay-per-use AI services or prompts

  • Custom chatbot interactions or results

Once a transaction is completed and access is granted, we cannot reverse or refund the payment.

2. Exceptions (Only Where Applicable)
We may consider exceptions only in the following rare cases:​

  • ​Technical issues: If a major system error or outage prevented you from accessing the service and we are unable to resolve it within a reasonable timeframe.

  • Unauthorized transactions: If payment was made fraudulently and is proven with proper documentation.​

  • In such cases, please contact us within 7 days of the transaction at: support.tech@lenditt.com

    Include:

  • Your full name

  • Date of transaction

  • Order or payment reference

  • Description of the issue
    We reserve the right to review and approve refund requests at our sole discretion.

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